5 CV Tips for IT Support Roles

How to Structure Your IT Support CV

Your CV is your first impression. Here's how to make it count...

1. Start with a Strong Summary

Write 2-3 sentences highlighting your key skills and career goals...

2. List Technical Skills First

Recruiters scan for keywords. Include: Windows, Active Directory, Office 365, troubleshooting methodologies...

3. Quantify Your Impact

Instead of 'Handled support tickets', write 'Resolved 50+ tickets weekly with 95% satisfaction rate'...